Carlsberg A/S
I'm several miles from Copenhagen's city center and about to
enter the premises of beer brewer Carlsberg but for some reason
it doesn't look like the right entrance. Having visited the company
before you'd think I'd know the way. Then again, that was four
years ago and the lousy reception received was something I'd
just as soon forget (go to www.corporatetrivia.com for details
of the first visit).
It's a big spread
out complex (94 acres) located on a slight hill and buffeted
by residential areas on three sides and train tracks on the other.
Matter of fact, the location on a hill has something to do with
the naming of the company. Back in 1847 founder J.C. Jacobsen
established the brewery on this site and named it Carlsberg (Carl's
hill) after his five-year old son Carl and this hill (berg is
the Danish word for hill). I've evidently slipped in a back way
so I stop and ask a gardener for directions. He points to a tall
building nearby. Hmm I don't recall seeing any tall office buildings
here last time.
Riding up to the 22-story
building I make note of the weird-looking 20-foot tall fountain
sculpture outside the entrance. Done in bronze, it looks like
several tall telephone poles placed together with three-foot
tall oversized bowling balls scattered amidst a pile of glob
at the base. Upon entering the building visitors are confronted
by a large display of beer stacked up on the lobby floor. At
first glance it looks like cases of bottled beer but upon closer
inspection I discover they're PLASTIC bottles. Egads, what the
heck is going on here? One of the two security guard/receptions
says it's something new. Then I remember I'm in Denmark. So?
Well, in order to protect the environment, all beer has to come
in refillable containers, and up until now-that meant glass (in
Denmark you won't find beer or soda pop sold in aluminum cans).
Carlsberg has become the first brewery in the world to introduce
a plastic bottle designed to be refilled many times. It's going
to be a tough sell to someone like me who relishes drinking beer
out of the bottle.
The good-looking lobby
area with wood floors is part of a long two-story atrium featuring
real live ivy climbing up tresses. Visitors can plop down and
relax on any of the eight bright yellow chairs. The security
guard/receptionists are on top of things since they immediately
know whom to contact when I identify myself. Then again, I notice
they possess a copy of a news article containing my picture sent
in the introductory material mailed a month earlier to CEO Flemming
Lindelov.
Henrik Molstrom, Corporate
Communications Manager, pours me a Coke as we go through the
questions in his office. Why Coke? The Coca-Cola Company and
Carlsberg have a partnership (Coca-Cola Company Nordic Beverages
A/S) in which Carlsberg produces, sells and distributes Coca-Cola
Company products throughout the Nordic region. Besides being
a brewer of beer, Carlsberg also own Royal Copenhagen (makers
of high-end porcelain, silver and glassworks) and the famous
Tivoli Gardens in Copenhagen.
It turn out my earlier
comment of not seeing any tall office buildings during my last
visit is half-right. Though this new head office was inaugurated
in 1997, the building is a former malting house (five stories)
and grain silo (22 stories). Matter of fact, the reason the two
large buildings contain a combined total of only 132,000 square
foot of floorage is due to part of the silo building still being
used as a silo. About 200 employees work in the head office,
over 2,000 employees on this 94-acre site and over 20,000 company-wide
employees.
There's plenty of
free parking for cars, covered parking for those who bike to
work, two cafeterias, smoking is allowed in offices and the company
recreation center includes four outdoor tennis courts. It's six
miles to the airport, two miles to the nearest freeway and the
22-story building has a 13th floor. Employee perks? How about
four cases of beer twice a year.
After Molstrom finishes
answering questions I'm handed off to someone from the Carlsberg
museum for a quick tour of the grounds. It's quite the place.
The old Carlsberg plant, which ceased production in 1906, was
re-established as a historical monument in 1982 and appears intact
as a 19th century industrial complex. It now houses the new Carlsberg
Visitors Center. Sculptures large and small seem to be everywhere.
Why? Founder J.C. Jacobsen was very much interested in art and
architecture. Easily the most eye-catching and photographed work
is the Elephant Gate: two life-sized concrete elephants hold
up an archway across a road.
It's an amazing place.
In the midst of this big site which houses a modern bustling
bottling plant & brewery, research laboratories, corporate
offices as well as the visitors center complex, stands a large
tree-filled park complete with beautiful hanging gardens. Why
the park? It goes with the adjacent villa. Built in 1919, the
impressive villa was the former residence of founder J.C. Jacobsen.
On the walk over to
the Carlsberg Museum a detour is taken into a seemingly unused
building. Why? I ask for a peek at what the Guinness Book of
Records says is the world's largest collection of beer bottles.
Wow, over 12,000 bottles lined up on glass shelves after glass
shelves in room after room. It's definitely not the way they'd
dare display it in my earthquake prone home state of California.
On the way to the
company museum we pass a building housing overnight guests and
employees here for training. Over the years I've visited quite
a few corporate headquarters with facilities for accommodating
"special guests". Not once have I ever been invited
to spend a night. Disappointed? Yes. Especially since these "special
guests" are usually top executives whose companies can well
afford to put them up in top hotels. The company museum tour
includes visiting the stables and admiring the 20 Jutland shires
used as workhorses (similar to the Clydesdales used by Budweiser).
Several weeks earlier
I was watching CNN and caught a segment/profile on Flemming Lindelov,
the soccer playing CEO of Carlsberg. In the segment he comes
across as a likeable, regular kind of guy. Hey guess what? That's
also my assessment after meeting him in the flesh. Lindelov's
corner office on the 20th floor affords him a spectacular view
of the surrounding region. I make note of his antique stand-up
desk, laptop computer and that fact his office is void of any
plants. |